Privacy Policy

At Aleku Sound, trust is the most important part of our relationship with clients and visitors. Whether you are browsing our website, reaching out through email, or working with us on a project, you are sharing more than just information—you are sharing a part of your story. We understand that, and we take it seriously.

This Privacy Policy explains in detail how we collect, use, protect, and share your information. Our goal is not only to be transparent but also to reassure you that your information is handled with integrity, care, and respect.

For this document, “we,” “us,” and “our” refer to Aleku Sound. In some contexts, “our” also reflects the partnership between us and you, the client, as we believe privacy protection is a shared responsibility.

By using our website or sharing your personal information through any of our platforms, you acknowledge and agree to this Privacy Policy.

1. What We Mean by “Personal Information”

When we talk about “Personal Information,” we mean any detail that can be used to identify you as an individual or represent your business connection with us. This may include:

Basic identifiers: your name, email address, phone number, and mailing address.
Billing information: credit card numbers, banking information, or transaction history.
Professional details: the information you share about your business, project goals, creative requirements, or communication preferences.
Technical data: IP addresses, device types, and browser information (often collected automatically when you visit our website).
Other personal content you share voluntarily with us through forms, emails, or conversations.

Personal information does not include:

Publicly available details (like a business email listed on a public website).
Aggregated or anonymized data that cannot be used to identify you directly.

2. How We Collect Your Information

We may collect personal information in several ways, including but not limited to:

Direct interactions: when you complete a form on our website, email us, or call us.
Business transactions: when you pay for our services or share project-related details.
Digital engagement: when you subscribe to newsletters, register for events, or respond to surveys.
Automated technologies: through cookies, analytics tools, and website tracking systems that help us understand visitor behavior.

Every time we collect information, we do so with purpose and transparency.

3. Why We Use Your Personal Information

We don’t collect data for the sake of collecting—it has to serve a clear purpose. Some of the key reasons we may use your information include:

Customer service: so we can answer your questions, respond to inquiries, and support you throughout your journey with us.
Service delivery: to provide, manage, and improve the services you hire us for.
Business development: to measure performance, track analytics (such as website traffic and SEO metrics), and identify opportunities to grow.
Legal obligations: to comply with laws, regulations, or tax requirements.
Marketing & communication: to send you newsletters, offers, or information about industry events that may be relevant to you. You may opt out at any time.
Project support: to provide you with insights, resources, and data that influence the outcome of your projects.

Important: We will never use your information for a purpose we have not disclosed—unless you give us explicit consent or the law requires it.

4. Cookies and Tracking Technologies

Like most websites, we use cookies and other similar technologies to improve your browsing experience.

What cookies do for us: They help us understand how you navigate our site, which pages are useful, and where improvements are needed. They also allow us to personalize content for a smoother, more relevant experience.
What cookies do for you: They remember your preferences, save login details (when applicable), and help ensure certain features work correctly.

You have full control: you can configure your browser to accept, reject, or notify you about cookies. However, keep in mind that disabling cookies may affect how some parts of our website function.

For a detailed explanation of cookies, you can read more here.

5. Information Sharing and Disclosure

We are committed to keeping your information private. We do not sell or rent your information to third parties.

We may share your personal information only under specific circumstances:

With your explicit consent.
As required by law or regulation.
To protect safety, security, or legal rights—such as preventing fraud, addressing technical issues, or complying with lawful government requests.
In case of business restructuring. If Aleku Sound undergoes a sale, merger, or reorganization, your information may be transferred as part of the assets involved.

Think of it this way: your information only leaves our hands when it is necessary, responsible, and in alignment with our values.

6. Your Rights and Choices

We respect your right to remain in control of your information. You may request to:

Access the personal information we hold about you.
Correct or update your information if it is inaccurate or outdated.
Delete your information when it is no longer needed for business or legal purposes.
Limit or opt out of marketing communications.

We do our best to respond to requests promptly. However, we may decline requests that are unreasonable, repetitive, or compromise the privacy of others.

7. Security and Data Protection

Your trust matters, which is why we use a combination of organizational, technical, and procedural safeguards to protect your data. This includes:

Restricted access to sensitive information.
Secure storage systems and encryption methods.
Ongoing monitoring for unauthorized access attempts.
Policies to ensure information is only used for its intended purpose.

Still, it is important to acknowledge that no digital system is completely immune to risks. Because much of our communication and transactions happen over the internet, there is always a chance of interception or unauthorized access outside of our control. By working with us, you acknowledge these limitations.

8. International Users

If you are accessing our website or services from outside our home country, please note that your information may be transferred, processed, and stored in a jurisdiction with different data protection laws. By using our services, you consent to such transfers while knowing we will continue to protect your information as described in this policy.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it immediately.

10. How Long We Keep Your Information

We only keep your personal information for as long as it is needed to fulfill the purposes outlined in this policy or as required by law. Once it is no longer necessary, we take steps to securely delete or anonymize it.

11. Contact Us

We welcome your questions, comments, or concerns about this Privacy Policy. Please contact us at:

📧 info@alekusound.com

When you reach out, we promise to:

Review your concern promptly.
Communicate with you respectfully and clearly.
Work toward a resolution in good faith.

12. Updates to This Policy

Just as our business evolves, so too will our Privacy Policy. We may update this document from time to time to reflect new services, technologies, or legal requirements.

When we make changes:

We will update the “Last Revised” date at the top of the policy.
Significant changes may also be communicated through email or notices on our website.

We encourage you to review this page periodically to stay informed.

Final Note

At Aleku Sound, privacy is not just a legal requirement—it is a reflection of the respect we have for the people we work with. We see your personal information not as data points, but as a piece of the trust you place in us. We will always strive to protect that trust with care, transparency, and accountability.